Last updated: 15/06/2026
This Privacy Policy explains how Paris Disney Transfer collects, uses, stores, and protects personal information when you visit our website ParisDisneyTransfer.com, contact us, or submit a booking/quote request for our private transfer services.
We provide private transfer and transport services, including airport transfers, Disneyland Paris transfers, Paris city transfers, and related travel services.
1. Who we are
Business name: Paris Disney Transfer
Website: parisdisneytransfer.com
Email: [email protected]
Phone/WhatsApp: +33624891938
Business location: France
For any privacy-related request, you can contact us at: [email protected].
2. Personal information we collect
When you use our website, contact us, or submit a booking/quote form, we may collect the following information:
- Name
- Email address
- Phone number / WhatsApp number
- Pickup date and pickup time
- Pickup location and drop-off location
- Flight number, if airport pickup is requested
- Number of passengers
- Number of luggage
- Transfer type, such as one-way or return
- Special requests related to your transfer
- Communication history with us
- Technical information such as IP address, device type, browser type, pages visited, and website interaction data
We only collect information that is necessary to respond to your request, prepare a quote, manage your booking, provide our transfer service, and improve our website and advertising performance.
3. How we use your information
We may use your personal information for the following purposes:
- To respond to your contact, quote, or booking request
- To confirm pickup and drop-off details
- To communicate with you by phone, email, SMS, or WhatsApp
- To arrange and provide private transfer services
- To manage customer support and service updates
- To improve our website, services, and customer experience
- To measure the performance of our online advertising
- To prevent fraud, spam, misuse, or security issues
- To comply with legal, accounting, or administrative obligations
4. Legal basis for processing
If you are located in the European Union, we process your personal data under the General Data Protection Regulation (GDPR).
Depending on the situation, we process your data based on:
- Contract or pre-contractual request: when you ask for a quote or booking
- Consent: when you accept cookies or submit information through our forms
- Legitimate interest: to improve our services, respond to customers, prevent fraud, and measure business performance
- Legal obligation: when we must keep certain records for legal, accounting, or tax purposes
GDPR requires businesses to provide clear information such as who collects the data, why it is collected, how it is used, and what rights users have.
5. Booking and contact forms
When you submit a contact or booking form, we use the information you provide to respond to your request and, where applicable, prepare or manage your transfer booking.
Submitting a form does not automatically confirm a booking unless we clearly confirm it with you by email, phone, WhatsApp, or another communication channel.
6. Cookies and tracking technologies
Our website may use cookies, pixels, tags, and similar technologies to:
- Make the website work properly
- Understand how visitors use our website
- Measure website traffic
- Improve user experience
- Measure advertising results
- Show relevant advertisements
Some cookies are necessary for the website to function. Other cookies, such as analytics and advertising cookies, may require your consent depending on applicable law.
In France, cookies and similar trackers are regulated, and CNIL provides guidance for professionals on cookie compliance.
7. Meta Pixel and Meta Conversions API
We may use Meta Business Tools, including Meta Pixel and Meta Conversions API, to understand how visitors interact with our website, measure advertising performance, and improve our advertising campaigns.
Meta Conversions API is designed to create a direct connection between marketing data and Meta’s systems for ad optimization, measurement, and performance analysis.
When you submit a form or interact with our website, certain event data may be shared with Meta, such as:
- Page views
- Form submissions
- Contact requests
- Booking-related actions
- Browser and device information
- Hashed contact information, such as email or phone number, where applicable
Hashing is a security method that helps protect the original information before it is shared for matching and measurement purposes.
Meta may receive Business Tool Data from businesses using Meta advertising and tracking tools.
8. Automatic Advanced Matching
We may enable Meta Automatic Advanced Matching. This can help match website actions to Meta users more accurately by using information you provide on our website, such as email address or phone number, in a protected or hashed format.
This helps us measure advertising results and improve ad performance.
9. WhatsApp, phone, and email communication
If you contact us by WhatsApp, phone, email, or contact form, we may use your contact details to reply to your request, send your quote, confirm transfer details, and provide customer support.
We do not sell your contact details to third parties.
10. Who we share your data with
We may share your information only when necessary with:
- Drivers or transport partners required to provide your transfer
- Website hosting providers
- Booking or contact form providers
- Analytics and advertising platforms, including Meta
- Payment providers, if online payment is used
- IT, security, or technical service providers
- Legal, accounting, or administrative advisers where required
We only share the information necessary for the relevant purpose.
11. International data transfers
Some third-party service providers, including advertising or technology platforms, may process data outside the European Economic Area.
Where required, appropriate safeguards are used to protect your personal data in accordance with applicable data protection laws.
12. How long we keep your data
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods may include:
- Contact and quote requests: up to 24 months
- Booking and service records: up to 10 years where required for accounting, tax, or legal obligations
- Cookie and tracking data: according to the cookie duration and your consent preferences
- Communication records: as long as necessary to manage the customer relationship or resolve disputes
13. Your rights
Under GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to certain processing
- Restrict processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
In France, the data protection authority is CNIL.
To exercise your rights, contact us at: [email protected].
14. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email, or online transmission is completely secure. You should avoid sending sensitive personal information through unsecured channels.
15. Children’s privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
16. Third-party links
Our website may contain links to third-party websites, such as payment providers, social media platforms, maps, or travel-related websites.
We are not responsible for the privacy practices or content of third-party websites. You should read their privacy policies before providing personal information.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
18. Contact us
For any questions about this Privacy Policy or how we use your personal information, please contact us:
Paris Disney Transfer
Website: parisdisneytransfer.com
Email: [email protected]
Phone/WhatsApp: +33624891938
Location: France